Shipping and Returns

How long does my order take to ship?

Orders normally take between 4-6 days to be delivered to EEC.

All orders receive free shipping.

Do you offer international shipping? 

Yes we offer international shipping.

When we receive a returned shipment, an email notification will be sent to you. Unclaimed returns get donated to charity after 30 days. If our facility isn't used as the return address, you would become liable for any returned shipments you receive.

What is your return policy? 

Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

For further information regarding any shipping problems, please contact: onlineartdirect@gmail.com specifying as much detail as possible, and we will be happy to help you with your enquiry.

onlineartdirect@gmail.com

(00351) 916 771 496